Your monitoring team can help streamline an emergency
An alarm will likely be troubling when they trigger -- especially if they sound off when you’re asleep. But if you placed a monitored alarm system, you’re free to think about one thing: moving your family to out of harm’s way.
This is because your monitoring expert also reacts to your triggered alarms. In a few seconds, they will call you to make certain that everyone is alright and help assess the situation. Then, they will call emergency services and get them to your location. Vivint’s monitoring agents will even help guide you through an crisis if you need to know the next step.
Monitoring covers more than your motion detectors
Your Santa Fe monitored alarm system protects more than an intrusion. Your smart home may also respond to fire, carbon monoxide, or excessive water with the right tech. By adding a monitored fire alarm or CO detector, you can receive emergency teams to react regardless of if you're home or away. Your monitoring team can even react to health-related concerns -- like shortness of breath or a collapse -- with a monitored medical pendant.
Emergency services arrive quicker with a monitored alarm system
Your monitoring team will react to any activated alarm in mere seconds. They'll first call you to make sure you're not harmed and then can coordinate emergency personnel on your behalf. This streamlined method is significantly faster than contacting emergency dispatch yourself after you gathered your loved ones and reached safety. Seconds count in home security, and Vivint makes sure you get help fast!
Monitoring is vigilant of your home 24/7
Unfortunately, a blaring alarm sound doesn’t achieve much when you’re away from home. However, your Vivint monitoring team is always on alert without rest. They'll respond to any alert that you cannot and will also keep you up-to-date every step of the way. That's nice when you're at work and can speed home after seeing a notification, but it's vital when you're traveling and are unable make it back to handle the situation.